Privacy Policy

1. Introduction

BoldMove LLC ("we," "us," or "our") operates the ReadySetClaw service and website at readysetclaw.com. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Business name (if provided)
• Shipping address
• Use case description and referral source
• Payment information (processed securely by Stripe; we do not store card details)

We may also automatically collect:

• Device and browser information
• IP address and approximate location
• Pages visited and interactions with our website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your Claw Box order
• Configure your hardware for your specific workflows
• Provide ongoing support and maintenance
• Communicate with you about your order and our services
• Improve our website and services
• Comply with legal obligations

4. The Claw Box & Your Data Privacy

The Claw Box runs locally on hardware in your home or office. Once delivered and configured, we do not have access to the data processed by your Claw Box unless you explicitly grant us access for support purposes. Your AI interactions, files, and local model data remain entirely on your hardware.

5. Information Sharing

We do not sell your personal information. SMS/mobile opt-in data, SMS consent records, and phone numbers will not be shared with third parties. We may share other personal information only as needed with:

• Stripe: For secure payment processing
• Shipping providers: To deliver your Claw Box
• Analytics and advertising services: To understand website usage and measure advertising effectiveness (Google Analytics, Google Ads, PostHog, Vercel Analytics), excluding SMS/mobile opt-in data and phone numbers
• Live chat provider: To provide real-time customer support (e.g., Tawk.to), excluding SMS/mobile opt-in data and phone numbers
• Legal authorities: When required by law

6. Cookies & Tracking

We use cookies and similar technologies to analyze website traffic and improve your experience. Third-party services including Google Analytics and Google Ads may set their own cookies to measure site usage and advertising performance. Google may use this cookie and usage data in accordance with its own privacy policy, but we do not share SMS/mobile opt-in data or phone numbers with these services. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information. Payment processing is handled by Stripe, which is PCI DSS compliant. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, contact us at the information below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

BoldMove LLC
Phone: (786) 434-4494